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computer, please contact us here.
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REFRESH RELOAD
Refreshing-Reloading
your browser ensures that old data, graphics, prices, etc., are
removed, and only the current data are downloaded. Here's how
you do it. (Note: Older versions of a browser especially may require
manual refreshing of their memory, i.e., cache.)
Windows Users:
Right-click your mouse, then make the 'Refresh' or 'Reload' selection
with your cursor.
Mac Users: Press Command key (the Apple image key) and R. Or click
and hold your mouse, then make the 'Refresh' or 'Reload' selection
with your cursor.
NOTE: Some older browsers may require the 'Refresh-Reload' function
to be manually set as a default thereby avoiding the necessity
for the above procedure. Check your browser Preferences for this
option.
REBOOTRESTART
If
persistent issues develop, Reboot-Restart your computer as a last
resort. Many Web browsers automatically reload the browser cache-memory
at Restart. Most often, a simple Reboot of your computer can resolve
a balky browser, aggravating glitches, and stubborn software conflicts,
saving you a lot of time and frustration. However, sometimes it's
just a host server that goes down, which requires several minutes
of everybody's patience for its return to service. And don't forget
to 'defrag' your PC monthly. See Notes.*
CUTCOPY
Typing
a Web address to your browser or search engine
one digit at a time is unnecessary and a big waste of time.
Here's an easy way to save yourself a lot of time and effort.
DO
THIS:
'Highlight' the Web address, or any words you want to
cut-copy with your cursor, i.e., select the text to be copied
by moving your cursor over the characters while pressing your
mouse-cursor (left) button.
Press Control and C ('C' stands for Cut-Copy). Note: Mac,
press Command (the Apple image key) and C.
Go to your browser window and highlight the existing data
with your cursor.
Press Control and V ('V' stands for View-Paste). Note:
Mac, press Command and V. The new copy will be pasted in your
browser replacing the previous data.
Click
Enter. The new Web page will now appear. (Note: If you want to
make sure that you have downloaded the very latest data, see Refreshing.)
When copying Web addresses especially make sure you don't include
any extra spacing or characters as this will result in an "Unable
to find Web address" or similar error message.
MAGNIFYINGMINIFYING
Windows
Users: To magnify text, simultaneously press Control and + keys.
To minify text, press Control and minus keys, i.e., the Control
and hyphen (-) keys.
Mac
Users: To magnify text, simultaneously press Command (Apple image
key) and + keys. To minify text, press Command and minus keys,
i.e., the Command and hyphen (-) keys.
Try it now.
*Defragmentation WINDOWS PC ONLY
What
is file fragmentation? For your computer to work at peak performance,
files on the hard drive should be lined up neatly -- one after
the other, end-to-end, without gaping spaces between them. But
as you use your computer, the files get fragmented. How?
When you create a new file, it can be split up into blocks and
stored in multiple locations. Deleting documents or programs leaves
empty spaces. And it only gets worse over time.
So when you want to use one of those fragmented files, your hard
drive has to work extra hard to read and write -- zipping across
the drive platter to find all the pieces and parts. If a file
is written in several parts across the hard drive, it takes longer
to open. Defragmenting or "defragging" the hard drive
is like running a virtual broom over it, sweeping the files together
again.
If you use Vista or Windows 7 as your operating system, you can
stop reading now. Both of these newer versions of Windows automatically
defragment the disk in the background when the computer is idle.
Problem solved.
But if you use Windows XP, you need to regularly do a little hard
drive house-cleaning to keep your PC in top working order. This
is an easy task using the Disk Defragmenter tool that comes with
Windows XP.
What
to do!
To find the Disk Defragmenter, do this:
1. Click Start, and then click All Programs.
2. Click Accessories, and then click System Tools.
3. Choose Disk Defragmenter.
4. Select the drive you want to defrag if more than one disk drive
is indicated.
DISK
DEFRAGMENTER:
Click the "Analyze"
button to find out the estimated disk usage before defragmentation.
When the analysis
is complete, you can choose to view the report.
Click the "Defragment"
button to begin the defrag process. This utility will collect
the scattered file fragments and write them to adjacent clusters
so each file occupies an unbroken section of the hard drive. In
addition, it shows you a colorful visual display of the process.
IMPORTANT:
Do not use your computer while the defrag utility is working.
Each time you write to disk, the defrag begins anew. --
CALLER: "Last night my computer started making a lot of hissing
noises so I shut it down. This morning when I turned it on the
computer started hissing and cracking, then started smoking with
a bad smell, then nothing."
TECH SUPPORT: "I will have a technician come over first thing
this morning. Leave the computer just like it is, so they can
find the problem and fix it, or change it out with another computer.
Give me your address and phone number, and a technician will be
there just as soon as he can."
When the technician got there, the lady showed him where the computer
was and told him what happened, this is what he found.
The
technician told her: "It must have been after the 'mouse'!"
The woman didn't think that was very funny at all!
But
wait! There's more.
CALLER:
Hi, our printer is not working.
TECH SUPPORT: What is wrong with it?
CALLER: The mouse is jammed.
TECH SUPPORT: Mouse? Printers don't have a mouse!
CALLER: Oh really? ... Let me send you a picture!
Caution:
Use discretion when browsing the Web.
Do not believe everything you see, hear or think.
PC
Tips 
RELOAD
Windows Users:
Right-click your mouse, then make the 'Refresh' or 'Reload' selection
with your cursor. 
Mac Users: Press Command key (the Apple image key) and R. Or click
and hold your mouse, then make the 'Refresh' or 'Reload' selection
with your cursor.
RESTART
COPY
'Highlight' the Web address, or any words you want to
cut-copy with your cursor, i.e., select the text to be copied
by moving your cursor over the characters while pressing your
mouse-cursor (left) button. 
MINIFYING
