Need assistance with your computer? Don't pull your hair out! Contact us.
A satisfied contact.
your browser ensures that old data, graphics, prices, etc., are
removed, and only the current data are downloaded. Here's how
you do it. NOTE: Older versions of a browser especially may require
manual refreshing of their memory, i.e., cache.
Windows Users: Right-click your mouse, then make the 'Refresh' or 'Reload' selection
with your cursor.
Mac Users: Press Command key (the Apple image key) and R. Or click
and hold your mouse, then make the 'Refresh' or 'Reload' selection
with your cursor.
NOTE: Some older browsers may require the 'Refresh-Reload' function
to be manually set as a default thereby avoiding the necessity
for the above procedure. Check your browser Preferences for this
persistent issues develop, Restart-Reboot your computer as a last
resort. Many Web browsers automatically reload the browser cache-memory
at Restart. Most often, a simple Reboot of your computer can resolve
a balky browser, aggravating glitches, and stubborn software conflicts,
saving you a lot of time and frustration. However, sometimes it's
just a host server that goes down, which requires several minutes
of everybody's patience for its return to service. And don't forget
to 'defrag' your PC monthly. See Notes.*
a Web address to your browser or search engine
one digit at a time is unnecessary and a big waste of time.
Here's an easy way to save yourself a lot of time and effort.
'Highlight' the Web address, or any words you want to
cut-copy with your cursor, i.e., select the text to be copied
by moving your cursor over the characters while pressing your
mouse-cursor (left) button.
Press Control and C ('C' stands for Cut-Copy). Note: Mac,
press Command (the Apple image key) and C.
Go to your browser window and highlight the existing data
with your cursor.
Press Control and V ('V' stands for View-Paste). Note: Mac, press Command and V. The new copy will be pasted in your
browser replacing the previous data.
Enter. The new Web page will now appear. Note: If you want to
make sure that you have downloaded the very latest data,See Refreshing.
When copying Web addresses especially make sure you don't include
any extra spacing or characters as this will result in an "Unable
to find Web address" or similar error message.
Users: To magnify text, simultaneously press Control and + keys.
To minify text, press Control and minus keys, i.e., the Control
and hyphen (-) keys.
Users: To magnify text, simultaneously press Command (Apple image
key) and + keys. To minify text, press Command and minus keys,
i.e., the Command and hyphen (-) keys.
Try it now!
*Defragmentation WINDOWS PC ONLY
is file fragmentation? For your computer to work at peak performance,
files on the hard drive should be lined up neatly -- one after
the other, end-to-end, without gaping spaces between them. But
as you use your computer, the files get fragmented. How?
When you create a new file, it can be split up into blocks and
stored in multiple locations. Deleting documents or programs leaves
empty spaces. And it only gets worse over time.
So when you want to use one of those fragmented files, your hard
drive has to work extra hard to read and write -- zipping across
the drive platter to find all the pieces and parts. If a file
is written in several parts across the hard drive, it takes longer
to open. Defragmenting or "defragging" the hard drive
is like running a virtual broom over it, sweeping the files together
If you use Vista or Windows 7 as your operating system, you can
stop reading now. Both of these newer versions of Windows automatically
defragment the disk in the background when the computer is idle.
But if you use Windows XP, you need to regularly do a little hard
drive house-cleaning to keep your PC in top working order. This
is an easy task using the Disk Defragmenter tool that comes with
Windows XP. Note:If you need further instruction,
don’t hesitate to contact Mr. Bird at 800-528-0413, Ext. 354 and he will be
happy to instruct you over the phone at no cost.
What do I do now?
To find the DISK
DEFRAGMENTER on your PC...
1. Click Start, and then click All Programs.
2. Click Accessories, and then click System Tools.
3. Choose Disk Defragmenter.
4. Select the drive you want to defrag, if more than one disk drive
Click the "Analyze"
button to find out the estimated disk usage before defragmentation.
When the analysis
is complete, you can choose to view the report.
Click the "Defragment"
button to begin the defrag process. This utility will collect
the scattered file fragments and write them to adjacent clusters
so each file occupies an unbroken section of the hard drive. In
addition, it shows you a colorful visual display of the process.
Do not use your computer while the defrag utility is working.
Each time you write to disk, the defrag begins anew. --
EQUIFAX DATA BREACH GET THE DETAILS HERE.
Equifax, one of the three main credit reporting agencies, recently reported that identifying information for 143 million customers had potentially been compromised. Equifax is offering a free 1-year credit protection plan if your Social Security number appears to have been jeopardized.
Before taking any action, check out the links below:
1) Why you may NOT want to accept the Equifax offer;
2) Credit Freeze Guide to protect against identity theft.
Cautionary Note: It's extremely important if you execute a Credit Freeze to keep track of the security number/code in the most secure place possible. You'll need it to 'thaw' your credit. If you lose the security number/code, it is extremely difficult.
CALLER: "Last night my computer started making a lot of hissing
noises so I shut it down. This morning when I turned it on the
computer started hissing and cracking, then started smoking with
a bad smell, then nothing."
TECH SUPPORT: "I will have a technician come over first thing
this morning. Leave the computer just like it is, so they can
find the problem and fix it, or change it out with another computer.
Give me your address and phone number, and a technician will be
there just as soon as he can."
When the technician got there, the lady showed him where the computer
was and told him what happened, this is what he found.
technician told her: "It must have been after the 'mouse'!"
The woman didn't think that was very funny at all!
Hi, our printer is not working.
TECH SUPPORT: What is wrong with it?
CALLER: The mouse is jammed.
TECH SUPPORT: Mouse? Printers don't have a mouse!
CALLER: Oh really? ... Let me send you a picture!
Use discretion when browsing the Web.
Do not believe everything you see, hear or think.